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ORC resources suffering from widespread network disruption

Network access to ORC resources is currently disrupted due to configuration changes made to integrate new network infrastructure hardware.  The HOPPER and ARGO clusters, Virtual host systems and network data shares may be inaccessible, or only intermittently available until the problem is resolved.  Engineers are working with the equipment providers support team to diagnose and resolve the issue. We appreciate this is very disruptive and apologize for the inconvenience.

When it is available, further information regarding the estimated down time will be posted here and sent to the ARGO-USERS mailing list.

Update 11/9/2021 22:50. Engineers from Dell believe they have resolved the connectivity issues on the Dell hardware.  However, as of now the clusters remain unresponsive.  This may be due to storage server problems caused by the network outage or with campus networking.  We will be engaging with GMU IT support in the morning to perform additional analysis of the issue.  We hope to have all clusters and systems available before end-of-day Wednesday 11/10/2021.

Update 11/10/2021 12:30. All issues have been resolved and the HOPPER and ARGO clusters are available.